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  • What languages do you support?
    Our team speaks English, and our website and support materials are primarily in English. We are in the process of adding translation options for non-English-speaking clients.
  • Do you work with international clients?
    Yes, we can handle international orders. Clients are responsible for customs duties, tariffs, and compliance with import regulations in the destination country. Full payment covering all known fees must be received before work begins.
  • What services does True Axis International offer?
    We provide assembly, kitting, packaging, labeling, warehousing, and distribution services. We also support custom projects, product launches, and fulfillment needs tailored to each client.
  • Where are you located?
    Our operations are currently based in a secure, professional facility in [City, State]. While we do not have a public storefront, we handle all inventory, assembly, and shipping from this location.
  • How do I send my products or inventory to True Axis International?
    You can ship products directly to our facility. Please include clear instructions for assembly, kitting, packaging, and shipping with every delivery. If you’re sending products internationally, make sure all required customs documentation is included to avoid delays.
  • How do you ensure quality?
    Quality is built into every step of our process. We use documented procedures, staff training, and regular inspections to ensure accuracy, consistency, and compliance with client requirements.
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